At Odins Kinge we change for free
Should it happen that your new piece of jewelery does not fit or did not live up to your expectations, we will exchange it or refund the price.
The jewelery just needs to be in the same condition as you received it and preferably in the same packaging, so we do not let anything go to waste.
Here's how to change your jewelry:
Write a note with the item number of the piece of jewelery you would like to exchange for.
Write on the note where the jewelery is to be sent.
Write your account or order number on the note if there is a difference between the jewelry.
Put the note and jewelery in the old envelope and close it securely.
Frank it and send it to the address on your receipt.
If you have money on hand, our accountant will transfer it to you. It can take 2-14 days (depending on the type of card you paid with) before you can see the money in your account.
If you need to pay a difference, we will attach payment information or contact you.
Note: If your new package weighs less than 50 grams, we will send it as normal. letter post (delivery time up to 10 days).
Here's how to return it and get your money back:
We are sorry that the jewelry did not fall in your taste - but of course we are happy to take it back.
Send the jewelery back to us at the address on the receipt
Attach a note with your order number.
If your jewelery is a gift from someone else, get the order number from them.
After receiving the jewelry, we refund the purchase price (except postage and possibly gift wrapping).
Note that it can take 2-14 days (depending on the type of card you paid with) before you can see the money in your account.
The team behind Odin's Klinge
- More Than A Jewelry -